Heidi Quicke-Martin

The processes in your business live in your brain, scattered around notes apps, in archived emails. When it’s time to hire or go on vacation a patchwork of documents are created.

Hi, I’m Heidi - a systems and processes geek with over 12 years of experience managing live performances and events where the systems HAD to work when the audience took their seats. A detour into non-profit work with a focus on bookkeeping, accounting, and internal processes solidified a love for creating working procedures and documentation that ACTUALLY gets used, sounds human, and can easily stay current.

Let’s work together!

Sample services:

• Fresh Look: An outside assessment of 3 of your business’s existing SOPs

• SOP Launch Package: Together we create a plan of where your business’ SOPs will live, create a template, and identify the first 10 to create

• Solo Business Owner/Freelancer Money Map: Create a visual “money map” of how money comes into your business, active payment portals, bank accounts, division to categories such as expenses and owner’s pay, and next steps for simplifying and strengthening this aspect of business

Heidi is the owner and founder of Gentle Steps Financial. Learn more at gentlestepsfinancial.ca