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Ayotunde Temilola

Verified

Reliable Technical support / Help desk / Customer service professional.

Hamilton, ONRemote20 CAD / hour

About

Experienced Customer and Technical Support Agent with several years of hands-on expertise delivering top-tier service, managing escalations, and ensuring swift and effective issue resolution. As a Tier 3 Support Specialist, I take pride in combining technical know-how with strong customer relations to enhance satisfaction and efficiency. I have handled both inbound and outbound calls, provided real time chat support and app troubleshooting. Recognized multiple times for outstanding performance, including numerous monthly awards and a recent annual monetary prize for exceptional contribution and service excellence. Committed to maintaining high standards of professionalism, teamwork, and customer support.

Skills

SalesforceCustomer ExperienceTime ManagementEmpathyAdaptabilityAnalytical ThinkingMicrosoft OfficeWordCustomer SuccessRemote Team ManagementCustomer SupportCustomer Relationship ManagementCommunicationSoft SkillsTeam ManagementManagement AccountingCritical Thinking

Languages

English

Starting from

$20CAD / hour

Key Information

Work mode

Remote

Mission Duration

No preference

Location

Hamilton, ON

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