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Rishabh Tiwari

Verified

IT Support Analyst

Calgary, ABRemote22 CAD / hour

About

I am an IT Support Professional with over 5 years of hands-on experience providing reliable, user-focused technical support for individuals, startups, and small to mid-sized businesses. My core expertise includes Windows troubleshooting, Microsoft 365 (Outlook, Teams, OneDrive), email and mailbox management, system setup, software installations, and remote IT support.

Throughout my career, I have successfully resolved hundreds of support issues, ranging from daily user problems to critical system disruptions—always with a calm, structured, and security-conscious approach. I have supported end users in corporate environments, managed shared mailboxes, resolved Outlook and Teams performance issues, assisted with device onboarding, and ensured smooth day-to-day IT operations with minimal downtime.

What sets me apart is not just technical knowledge, but how I work. I communicate clearly, avoid unnecessary jargon, and focus on long-term solutions rather than quick fixes. Clients value my patience, accountability, and ability to explain technical issues in a way that makes sense, even to non-technical users.

I take pride in delivering dependable IT support that clients can trust—whether it’s one-time troubleshooting or ongoing assistance. If you’re looking for a professional who treats your systems with care and your time with respect, I’m here to help.

Let’s connect and discuss how I can support your IT needs efficiently and reliably.

Skills

Time ManagementMicrosoft OfficeCustomer SupportHelp Desk Support

Languages

English

Starting from

$22CAD / hour

Key Information

Work mode

Remote

Mission Duration

No preference

Location

Calgary, AB

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