Ryan Hanlin

I’m a confident and seasoned customer support specialist experienced with vulnerable and new clients.
I leverage over 25 years of customer service experience and technical expertise to enhance administrative and IT infrastructure and operations. As an Information Systems Coordinator, I specialize in diagnosing and resolving complex hardware and software issues within Microsoft environments, including AD, Azure, and M365. I have successfully guided system growth from 40 to 200 users and implemented various systems to improve operational efficiency. My experience includes migrating email systems to a Hybrid M365 environment and establishing an effective ticketing/asset management system.
I also have experience that includes supporting academic, retail, manufacturing, food, and hospitality

I’m excellent at crisis response and strategic planning.

I’m a “go-to”worker that gets things done and improves office morale while doing it.