Tous les freelancers
RE

Renee Ennis

Customer Support Specialist | Phone, Email & Online Support

Calgary, ABRemote30 CAD / heure

À propos

I’m a customer-focused professional with 18+ years of experience supporting clients across healthcare, logistics, and remote business environments.

I help businesses provide professional, responsive customer support through phone, email, messaging platforms, and online systems.

My experience includes answering customer questions, resolving concerns, coordinating appointments, following up with leads and clients, maintaining accurate records, and communicating information clearly and professionally.

I’m comfortable working independently in a remote environment, learning new systems quickly, and managing multiple priorities without constant supervision.

I can help with:
  • Email and chat customer support

  • Phone support

  • Customer inquiries

  • Appointment scheduling

  • Customer follow-up

  • Issue resolution and escalation

  • CRM updates

  • Data entry and record management

  • Calendar coordination

  • Administrative support

I bring a calm, professional communication style, strong attention to detail, and a genuine customer-service mindset.

I’m available for both short-term projects and ongoing remote support.

Compétences

Affiliate MarketingAnalytical ThinkingCoaching PersonalContent CreationContent ManagementContent MarketingContent WritingCritical ThinkingCrisis ManagementCRM ManagementCustomer Relationship ManagementCustomer SuccessCustomer SupportData EntryDigital MarketingFacebook AdsGoogle AdsHelp Desk SupportPersonal BrandingProblem SolvingProcess Improvement

Langues

English

À partir de

$30CAD / heure

Informations clés

Mode de travail

Remote

Durée de la mission

Aucune préférence

Localisation

Calgary, AB

Ce pigiste n'a pas encore créé d'éléments de portfolio.