Renee Ennis
Customer Support Specialist | Phone, Email & Online Support
À propos
I’m a customer-focused professional with 18+ years of experience supporting clients across healthcare, logistics, and remote business environments.
I help businesses provide professional, responsive customer support through phone, email, messaging platforms, and online systems.
My experience includes answering customer questions, resolving concerns, coordinating appointments, following up with leads and clients, maintaining accurate records, and communicating information clearly and professionally.
I’m comfortable working independently in a remote environment, learning new systems quickly, and managing multiple priorities without constant supervision.
I can help with:Email and chat customer support
Phone support
Customer inquiries
Appointment scheduling
Customer follow-up
Issue resolution and escalation
CRM updates
Data entry and record management
Calendar coordination
Administrative support
I bring a calm, professional communication style, strong attention to detail, and a genuine customer-service mindset.
I’m available for both short-term projects and ongoing remote support.
Compétences
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Informations clés
Mode de travail
Remote
Durée de la mission
Aucune préférence
Localisation
Calgary, AB
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