Lawrence RAKOTONDRATSIMBA

I provide reliable freelance services in B2B telemarketing, customer support, and virtual assistance. With 3 years of experience in customer service, chat support, and back-office operations, I help businesses improve customer satisfaction and achieve their commercial goals.

My services include:

B2B cold calling and prospecting

Appointment setting and lead qualification

Inbound and outbound customer support

Email and chat support

Customer follow-ups and after-sales service

Administrative assistance and back-office tasks

CRM updates and data entry

I am organized, proactive, detail-oriented, and customer-focused. I am committed to providing professional communication, building positive customer relationships, and helping businesses save time while growing their operations.

Based in Madagascar, I am available for remote freelance collaborations with Canadian and international businesses. I am flexible, motivated, and ready to adapt to your company's needs.

Let's work together to support your customers and grow your business!