Aishwarya Ayyamperumal

Client Delivery and Project Management professional with 7+ years of experience across professional services, business operations, and cross-functional execution.

At Amazon, I built a strong foundation in high-volume operations, SLA-driven execution, process discipline, metrics, and issue resolution. At Arthan, I built on that foundation through end-to-end client delivery and project management, managing 20 client accounts, concurrent engagements, senior stakeholders, delivery timelines, dependencies, risks, and teams. I progressed from Assistant Manager to Senior Manager within 3 years through consistent business impact and delivery performance.

I bring structured project execution, client and stakeholder management, team leadership, operational problem-solving, process improvement, and performance ownership. I am strongest in environments where multiple workstreams, priorities, and stakeholders need clear structure, accountability, and consistent follow-through to deliver outcomes.

CAREER HIGHLIGHTS
→ Delivered CAD 131K annual revenue against a CAD 82K target, exceeding business targets by 60%
→ Managed 20 client accounts end to end across domestic and international markets
→ Reduced average execution timelines from 60 days to 45 days, improving turnaround efficiency by 25%
→ Led project teams of up to 6 across concurrent client engagements, managing priorities, workload, delivery quality, and execution accountability
→ Improved delivery and business operations through workflow optimization, process standardization, issue resolution, and performance tracking
→ Managed high-volume operational workflows at Amazon within fast-paced environments requiring speed, accuracy, and process adherence

CORE EXPERTISE
Client Delivery | Project Management | Consulting and Advisory | Professional Services | Business Operations | Stakeholder Management | Delivery Operations | Cross-Functional Collaboration | Timeline and SLA Management | Revenue Ownership | Team Leadership | Process Improvement | Escalation Management | Executive Communication | Reporting and Metrics | Delivery Governance

TOOLS
Microsoft 365 | Excel | PowerPoint | MS Project | Monday.com | Jira | Asana | Confluence | SharePoint | Google Workspace | Google Sheets | Reporting Dashboards | ChatGPT | Claude

Let’s Connect:
📧 ayyamperumalaishwarya@gmail.com
📍 Vancouver, BC | Open to Client Delivery and Project Management opportunities, including remote roles across Canada