Abdel-Jabarre C.

💡 IT Business Analyst | Project Coordination | Product Delivery & Support | Former Fullstack Developer

With over 10 years of experience in digital, I started my career as a Fullstack Developer (Drupal, WordPress) before moving into IT Business Analysis and Project Coordination. This dual technical and functional expertise allows me to understand business needs, translate them into actionable solutions, and ensure delivery that aligns with strategic goals.

I have worked with large international organizations (insurance, biopharmaceutical, digital agencies) on strategic projects such as migrating APIs to Azure Cloud, overseeing governance for a global portfolio of WordPress websites, building Drupal-based site factories, and designing multi-brand design systems. These experiences shaped a pragmatic, results-oriented, and user-focused approach to delivery.

📌 Core expertise:
• Business Analysis & Solution Delivery (user stories, UAT, backlog management)
• Agile project coordination & stakeholder communication
• UX/UI design, accessibility & design systems
• Operational support & optimization (incident management, monitoring, performance)
• Web development (Drupal, WordPress, front-end)

🛠️ Technical tools & technologies:
• Cloud & CRM: AWS, Azure DevOps, Acquia Cloud, Salesforce
• Project & collaboration: Jira, Confluence, MS Project, Planner, Teams, Visio, SharePoint
• Monitoring & troubleshooting: Azure Insight, CloudWatch, Dynatrace, New Relic, Loggly
• Support systems: Zendesk, ServiceNow
• Integration & development: Linux CLI, Git, REST APIs, SaaS, HTML/CSS/JS, PHP, Python, JSON, SSO
• Databases: PostgreSQL, MySQL, SQL queries
• Networking: WAF, CDN, DNS, SSL, TCP/IP

🌍 Bilingual in French and English, I am used to working in multicultural environments and position myself as a bridge between business stakeholders and technical teams.

✨ My goal is to help you succeed in your digital projects by combining analysis, coordination, and technical expertise, while delivering reliable, high-performing, and user-centered solutions.